FAQ'S

Frequently Asked Questions

1. How long will shipping take?

We know you’re excited to get your order! ⏰

Our team ships out orders within 1–3 business days. Delivery usually takes 7–10 business days, depending on your location.

Please note — we’re a small business, and every package is carefully packed and checked before it leaves our hands. Thank you for your patience and support. 💙

2. Where do you ship from?

All orders are shipped from our U.S. fulfillment centers, ensuring reliable tracking and quick delivery times.

3. Do you offer international shipping?

Yes! 🌍 We ship worldwide. Shipping times vary slightly depending on your region, but you’ll always receive tracking updates along the way.

4. What is your return policy?

We want you to love your purchase. If something isn’t right, we offer a 30-Day Money-Back Guarantee. Simply contact our support team within 30 days of receiving your order, and we’ll make it right — no stress, no hassle.

5. My tracking number isn’t updating — what should I do?

Don’t worry — sometimes tracking updates are delayed due to carrier processing. Please allow 2–3 business days for updates to appear after your package ships. If it’s been longer, reach out to our support team and we’ll help track it down for you. 📦

6. Can I change or cancel my order after placing it?

We process orders quickly to make sure you get them fast! If you need to make changes, contact us within 12 hours of placing your order. Once it’s shipped, we can’t modify or cancel it, but we’ll still do our best to help.

7. How do I contact customer support?

You can reach us anytime through our Contact Us page or by emailing Rejuvee2@gmail.com

Our team usually responds within 24 hours (Mon–Fri) — and always with care. 💌